Emma has worked in a variety of editorial, strategy, production and operations roles in academic publishing for the last 27 years. Her experience includes working at major publishers like OUP, Wiley, Emerald and Springer Nature, as well as managing production and peer review for the British Psychological Society.

She specializes in operations strategy and execution; systems and workflows that support Open Access; organizational change management; process design and improvement; delivering operational efficiency and profitability; digital workflows; project management, and business development (journals editorial). She is a qualified coach, experienced facilitator, Lean Six Sigma Green Belt, and ProSci Change Manager.