Chris has spent 10 years running operations for Cambridge Scholars Publishing, working on streamlining activities right through the publication process, including management and oversight of an in-house print production environment, a semi-automated pre-press and author liaison system through the use of a bespoke database system, and a warehousing and fulfilment department. As a result of CSP’s initiative to offer production and fulfilment services to other academic and non-academic publishers, he has a wide range of experience with the challenges publishers typically face and enjoys thinking creatively about the best ways to approach them. Having also worked extensively and directly with authors for many years, he also has a solid understanding of the need to balance efficiency and optimisation, with traditional publishing values, and how to present modernisation efforts in a positive way.
Chris is a passionate problem solver, with a particular keenness for data analysis driven decision making and process improvement. He specialises in improving operational efficiency and profitability, organisational design, supply chain management, data analysis, internal technical systems and database development oversight, distribution channel development and streamlining, project management and author liaison/publishing specific challenges (rights, production, legal, etc), and product pricing analysis and strategic review. He studied Chinese at university and has an EMBA (distinction grade) from Durham University. He is currently also learning the programming language python, having worked with it extensively as a manager for many years.